Frequently Asked Questions
Clear answers to the most common queries about shopping with us.
Shipping & Delivery
Where do you deliver?
We deliver across India, covering all major cities, towns, and metropolitan areas. All orders are sent via reliable third-party courier services.
How much does shipping cost?
We charge a flat shipping fee of Rs.50 on all orders. However, orders with a subtotal value of Rs.500 or more qualify for FREE shipping automatically.
How long does delivery take?
Typically, orders are processed within 24-48 hours. Delivery takes 3 to 7 business days depending on your delivery address pincode location.
Ordering Process
Why do I checkout on WhatsApp?
Ordering on WhatsApp enables direct, personalized verification. You do not need to deal with entering security credentials on external checkout pages. It allows us to confirm stock, double-check address details, and coordinate payment in a secure, chat-based forum.
How do I finalize my order?
After clicking "Confirm Order" at the checkout page, a pre-filled message with your cart items and shipping details will open inside WhatsApp. Simply hit send. Our support team will confirm stock and share secure payment details directly with you in the chat.
Payment & Returns
What payment methods do you accept?
We accept all major UPI payments (Google Pay, PhonePe, Paytm) and Bank transfers. Once our team reviews your order on WhatsApp, we will send you our official UPI ID or QR code to complete payment.
What is your return policy?
Due to hygiene reasons, we do not accept returns on jewelry unless the item arrived damaged. Please contact us on WhatsApp within 24 hours of delivery along with an unboxing video to claim exchanges or refunds for damaged products.